June 12, 2024
The Postal Inspection Service is warning USPS employees and the public of a new identity fraud scheme called vishing — short for voice phishing — where scammers try to hook you as soon as you answer the phone.

The scammers will call from a number that may look familiar or even appear to be from a legitimate source, such as your bank or a government agency.

The caller, however, is anything but legit. They may claim there’s an issue with your account or a problem that requires your immediate attention and ask for sensitive information, such as a Social Security or credit card number.

Here are some tips from the Inspection Service to avoid getting hooked:

• Verify the caller: If they ask for personal information, hang up and call the company or organization directly using a number from their official website or your account statement.

• Don’t be pressured: Scammers often try to create a sense of urgency to get you to act quickly. Take your time; never provide information on the spot.

• Request and report: Place your number on the National Do Not Call Registry and report suspicious calls to the Federal Trade Commission.

• Keep personal information private: Never share sensitive data over the phone.

The Inspection Service is promoting identity fraud awareness throughout June. The agency’s website has more information.

Source: USPS