USPS OIG Report: Impact of Management Operating Data System on USPS Costing

Background The Management Operating Data System (MODS) uses a systematic approach to gather, store, and report data on workload, workhours, and machine utilization. MODS data is compiled in the web-based application, Web Management Operating Data System (WebMODS). In addition to its operational uses, MODS workhours and volume data are used in Postal Service pricing and…

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USPS OIG Report: Delivery in Northern Minnesota

Background The Bemidji Post Office provides standard delivery and retail operations in a predominantly rural community in Northern Minnesota. The office also has some mail processing operations typically found inside a processing and distribution center. It processes, and subsequently, dispenses mail to 37 other delivery units in the region for delivery. In November 2023, community members and Postal Service employees…

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USPS OIG Report: Impacts Associated with Local Transportation Optimization in Richmond, VA

Background The Postal Service deployed a major change to operations within the Richmond, VA, area on October 28, 2023, when it implemented its Local Transportation Optimization initiative. The initiative is designed to reduce the overall number of transportation trips to and from select Post Offices and increase the amount of mail transported on each trip….

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USPS OIG Report: Scanning Compliance and Oversight of Dock Operations

Background The U.S. Postal Service is working to leverage technology to improve visibility and tracking of mail and packages in near real time for the Postal Service, its customers, and mailers. As it moves through the surface transportation network, mail and packages are assigned to a container equipped with barcodes. Surface Visibility provides real-time scanning…

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USPS OIG Report: Washington D.C. District – Delivery Operations

We performed a self-initiated audit at the Curseen-Morris Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC during the week of February 5, 2023. The delivery units included the Brookland Station, Lammond Riggs Station, and Ward Place Annex located in Washington, DC. We issued individual reports for the three delivery units and the…

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USPS OIG Report: Mail Conditions at South Houston Local Processing Center

Background Our objective for this alert was to determine facility opening procedures and mail conditions at the South Houston Local Processing Center. Each year, increased mail volume during the Postal Service’s peak mailing season — Thanksgiving through New Year’s Eve1 — significantly strains the Postal Service’s processing and distribution network. The Postal Service opens peak…

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USPS OIG Report: Effectiveness of the New Regional Processing and Distribution Center in Richmond, VA

Background The U.S. Postal Service is redesigning its processing network with the goal of creating a best-in-class mail and package processing network as part of its 10-year strategic Delivering for America plan. The Postal Service plans to create a modernized network based around Regional Processing and Distribution Centers (RP&DC), local processing centers, and sorting and…

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USPS OIG Report: Mail Processing Machine Relocation

Background As part of the Delivering for America 10-year plan, the U.S. Postal Service is making significant investments in Regional Processing and Distribution Centers (RP&DCs) to modernize its network. The goal of this initiative is to standardize and modernize mail and package processing and improve service reliability and cost efficiency across the nation. The Postal…

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