USPS OIG Report: Network Modernization – The Changing Role of Postmasters

Background The U.S. Postal Service is modernizing its network to standardize operations and gain efficiencies as part of its Delivering for America plan. One key effort is to transfer delivery operations from multiple post offices into a new Sorting and Delivery Center (S&DC). These changes impact the daily roles of postmasters at both the S&DC…

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USPS OIG Report: Service Performance During the Fiscal Year 2023 Peak Mailing Season

Background Each year, the U.S. Postal Service network stresses to accommodate the peak mailing season — Thanksgiving through New Year’s Day. Increased mail volume and operational changes during peak season significantly challenge the Postal Service’s processing and distribution network. In preparation for the fiscal year (FY) 2023 peak mailing season, Postal Service management executed a…

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