USPS OIG Report: Network Modernization – The Changing Role of Postmasters
Background The U.S. Postal Service is modernizing its network to standardize operations and gain efficiencies as part of its Delivering for America plan. One key effort is to transfer delivery operations from multiple post offices into a new Sorting and Delivery Center (S&DC). These changes impact the daily roles of postmasters at both the S&DC…
