USPS OIG: Timeliness of Mail Processing at the Harrisburg, PA, P&DC
Audit Report – NO-MA-14-005 – 09/21/2014 Background Excessive delayed mail adversely affects U.S. Postal Service customers and harms the organizationâs brand. The U.S. Postal Service Office of Inspector Generalâs (OIG) Performance and Risk Information System model identified the Central PA District as having significant delayed mail volume. Analysis of delayed mail during fiscal year (FY)…