June 12, 2024 The Postal Service is reminding employees that the Privacy Act of 1974 applies to collecting, using and maintaining personal information. If a USPS business initiative involves any personally identifiable information, team members should contact the Postal Service’s Privacy and Records Management Office to determine whether the act’s provisions apply. Here are some points about the Privacy…
Background Our objective for this alert was to determine facility opening procedures and mail conditions at the South Houston Local Processing Center. Each year, increased mail volume during the Postal Service’s peak mailing season — Thanksgiving through New Year’s Eve1 — significantly strains the Postal Service’s processing and distribution network. The Postal Service opens peak…
Background Promoting positive customer retail lobby experiences is a focus area in the U.S. Postal Service’s Delivering for America plan. Retail lobbies are where many customers interact with the Postal Service, such as when buying stamps or mailing packages. The Postal Service collects data on retail lobby customer experiences, such as cleanliness, transaction times, staff…
Background The U.S. Postal Service provides customers across the nation mail service six days a week as required by law. In December 2022, Winter Storm Elliott arrived in Western New York, and within minutes, winds went from 10 to 70 miles per hour and brought about 36 inches of snow over four days. During a…
Please use this document when, for whatever reason, the Post Office closes due to short staffing or failure to staff. You can find additional information on betterpostoffice.org. Lets Build A Better Post Office Petition
Sanitation, electrical, improper use of forklifts among violations found DOL News Release – January 25, 2023 NASHVILLE, TN – The U.S. Department of Labor has found the U.S. Postal Service exposed workers to struck-by, electrical, crushing, fire and other health hazards at facilities in Columbia, Knoxville and Nashville. As a result of three inspections, the…
Objective Our objective was to assess the effectiveness of the Postal Service’s management controls for arrow keys. The Postal Service uses a universal key, known as an arrow key, to access collection boxes, outdoor parcel lockers, cluster box units, and apartment panels. Supervisors assign these keys – generally one per route – to letter carriers…
Objective First-line supervisors play a critical role in any organization and influence productivity, quality, and employee morale. In the U.S. Postal Service, first-line supervisors significantly contribute to accomplishing Postal Service goals, including ensuring customers receive quality service and their mail and parcels on time and in good condition. For the purposes of our work, we…
