Background The Postal Service announced its intent to improve nationwide service performance as part of its Delivering for America plan. Service performance is defined by the Postal Service as the time it takes to deliver a mailpiece or package from its acceptance through its delivery. The delivery time is tracked in the Service Performance Measurement…
Background The Management Operating Data System (MODS) uses a systematic approach to gather, store, and report data on workload, workhours, and machine utilization. MODS data is compiled in the web-based application, Web Management Operating Data System (WebMODS). In addition to its operational uses, MODS workhours and volume data are used in Postal Service pricing and…
Objective U.S. Postal Service Capital Metro Area personnel complete area-level compliance activities via printed checklist. These activities are performed to ensure policies, procedures, and standards related to safety hazards are adhered to, equipment is managed, and other internal controls are in place. Our objective was to determine if using automated tools would improve the efficiency…
